Case Studies
Power BI Dashboard
Situation:
The client needed dashboards to show sales status & company progress to the stakeholders.
Solution:
Created dashboards using Power BI
Impact:
- It helped the clients by enabling faster and more accurate reporting
- They now analyze and make plans and make better business decisions with speeds and more accuracy.
Check out our interactive dashboard demo https://digitalicsinnovation.us/index.php/power-bi/
Website Maintenance
Situation:
To improve visibility and increase traffic to the WordPress website on Search engines.
Solution:
- Perform Seo audit
- Updated and optimized a Blog to fit SEO
- Perform regular audits on the website for errors.
Impact:
- Increased traffic to the Blog
- Increase in sales
- Improved local ranking of the website on search engines like Google, and Yahoo.
SEO Audit
Situation:
Assistance with SEO for a blog.
Solution:
- Updated and optimized Blog to fit SEO
- Added meta description, performed on the page and off-page SEO.
- Performed Keyword research.
Impact:
- Now can focus on creating new products
- Website is fully up and functional with updates
- Social Media is thriving and has a good following
Go-to Market Planning
Situation:
The client wanted to explore the US market to increase sales.
Solution:
- Understand competitors in the US market
- Perform Competitive analysis to identify their distribution channel
- Perform details research on competitors' social media strategies.
Impact:
- Identified the best channels to get connected to potential customers
- Evaluated competitor's social media strategies and identified the most favored medium for customer interaction
Social Media Marketing
Situation:
Assistance with photo editing, and social media management
Solution:
Set up a long-term schedule that allows us to help in any way
- Assist in editing photos to allow business to focus on products
- Updating and optimizing website to fit SEO
- Post social media content as needed to improve the reach of the business
Impact:
- Now has the ability to focus on creating new products
- Website is fully up and functional with updates
- Social Media is successful and has a good following
Energy Sector
Energy Sector Case Study.pptx
Situation:
Decrease the cancellation of contracts and issues in customer retention
Solution:
Perform machine learning analysis on historical data to identify:
Factors influencing the cancellation of electricity and gas contracts sold
- Activities that can be implemented to increase turnover
- ROI for identified assets
Impact:
Data analysis enabled identification of the activities to reduce the "contract cancellations” problem suggesting solutions like
- Online bill receipts
- Online invoice payments
- Delegation for Contract Activations
Ecommerce Management
Situation:
Improve Inventory Management and simplify the product upload process
Solution:
- Identify the ideal inventory management tool and simplify the product upload process
- Implement tools such as Crazylister and ___ to allow for inventory management and a faster product upload process
- Supply how-to videos and one-on-one consulting videos with the client
Impact:
- Now able to bulk upload, edit, and remove products
- Upload time went from around 100 to about 3-400
Furniture Sector
Situation:
Low attendance rate of people in the stores
Solution:
- Identify new digital communication channels
- Optimize customer experience to quickly interact with customers through social media platforms and website / e-commerce to
- Encourage them to shop in physical stores.
Impact:
- Social media campaign was developed through a geo-localized sponsorship campaign (Awareness)
- Website was developed with a discount coupon like (Consideration)
- Offline sale is applied by converting the coupon
Email Marketing Using Mailchimp
Situation:
Looking for email campaigns for customer retention
Solution:
- Set up a Mailchimp account
- Designed Mailchimp campaigns for existing customers
- Encourage them to see the campaign and buy products online
Impact:
- Increased traffic to the Blog
- Increase in sales
Retail Sector
Situation:
Increase the interaction between brand and customers , increase visibility to intercept new users and enhance the value of active customers.
Solution:
- The goal of enhancing customer value and becoming a solid and recognizable brand depends on an in-depth understanding of the customer experience
- To achieve this, a machine learning analysis was performed on the historical franchise data.
Impact:
- The analysis made it possible to outline different customer segments. Interpreting the results, 3 fully automated digital solutions were identified.
- Increase the satisfaction of customer experience
- Capitalize on active and inactive customers
B2B Industrial Sector
Situation:
Lack of Digital B2B Sales Channel
Solution:
- Due to pandemic the client were unable to acquire new business contacts.
- They needed a digital business contact acquisition channel through LinkedIn supported by a multi-channel communication strategy to promote the brand, business and its products.
Impact:
Through the B2B Lead Generation activity, previously profiled and qualified business contacts were generated after the first interactions.